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1. Customer relationship

Using the Member Card means that the general terms and conditions are automatically accepted. Only over-18s can apply for a Member Card. The Hotel Belvedere Locarno accepts no responsibility for the misuse of Member Cards.

2. Data protection

All member details are treated in the strictest of confidence and are only forwarded to the customer account manager who will also treat this data in confidence. Only the postal address and email address can be used by the Hotel Belvedere Locarno for advertising campaigns created by the Hotel Belvedere Locarno and aimed at members.

3. Changes to the general terms and conditions

The Hotel Belvedere Locarno reserves the right to modify the general terms and conditions and membership benefits. Changes will be communicated by newsletter or via under the “Member Card” section.

4. Conditions of membership

Loss of a Member Card must be reported to the Hotel Belvedere Locarno immediately. A charge of CHF 20 is imposed for the issuing of a new card in the event of loss or damage to any card. The Member Cards and points are person-specific and non-transferable. The Hotel Belvedere Locarno should be informed of any changes to postal addresses or emails. The card owner is the Hotel Belvedere Locarno.

5. Cancellation

Membership can be cancelled by either party at any time. Any remaining balance expires in this case.

6. Place of jurisdiction

The place of jurisdiction is Locarno, Switzerland.

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